Terms and Conditions
By placing an order with us, it means that you have read through thoroughly and agree to all Terms and Conditions stated on this page.
- We reserve the right to modify or update these Terms and Conditions from time to time.
- Your usage of the Website constitutes your agreement to follow and be bound by the Terms and Conditions as changed. It is the customers’ responsibility to check this page frequently for any changes we may have made.
- All orders are subjected to slot availability only.
- All quoted prices are only valid for fourteen (14) days.
- A 50% non-refundable deposit is required to confirm an order.
- Slots will be given first come first served basis, based on timing when payment is made. Slots are not confirmed unless payment is made. without the deposit, we will not hold your order.
- Slots can be taken up at any time of the day.
- There may be instances where the date gets fully booked while we’re in the midst of a discussion. please note that we are not obliged to take in all orders and we reserve the right to turn down an order despite being in the midst of a discussion.
- We reserve the right to reject/cancel an order(s) at any point in time.
- Order confirmation will be sent for verification by customers before we get started on the order. Refunds requested due to decorating style, color, misspellings, or designs that were not clarified upon confirmation will not be accepted.
- Last-minute changes (7 days before collection day) or add-ons are subjected to additional charges.
- Order cancellations are not allowed once payment has been made.
- We do not provide refunds for any orders made wrongly – please check your order carefully before carting out. We do however, offer credits of the amount paid for up to three (3) months from payment date.
- Milk & dairy products
- Pollen (from fresh flowers)